What To Do When the Heat Goes Out

March 08, 2017

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Shelby during the cooler months, when they’re necessary to keep you comfortable. While you know the team at Hopper Heating and Air will always be there ASAP when you need us for a heat pump repair, there are some things you can do to ensure a repair is necessary and save yourself some expenses if it’s not. We’ve compiled this checklist of things to test before you give us a call.

  1. It may sound silly, but make sure everything is switched “on”. We’ve been to several calls only to find the thermostat or the heat pump itself is switched off.
    • Is the thermostat turned to heat? If yes, boost the temperature by five degrees to check if it kicks on.
    • If everything looks correct, inspect your heat pump switch (if it has one) and check the fuses and circuit breaker that shield the extra heating element (if it has one).
  2. If the heat pump still hasn’t kicked on, go back to your thermostat.
    • Try changing the battery, if it has one.
  3. Is a blockage causing your heat pump to not work?
    • Examine your air filters inside your air handler to confirm they’re not blocking things up.
    • Are your room heating registers open and unobstructed?

If you’ve moved through this checklist and you still need a heat pump maintenance check, call Hopper Heating and Air at 704-233-7363 and we’ll return your home back to the warm and cozy place you expect this time of year.